Legal
Privacy Policy
What data AKMFlow holds, why it is held, and how it is protected.
Draft wording pending legal approval. It is published for review only and does not replace the signed agreement between AKMFlow and the customer.
Last updated: Draft — pending approval
1. Who this covers
This policy describes how AKMFlow handles personal data in the AKMFlow Warehouse & Materials Management System, both on this website and inside the licensed product.
2. Data we collect
Website enquiries: the name, company, email, phone, country, warehouse count and message you submit through a demo, quote or sales request. Product accounts: the identity and contact details of named users, and the operational records your company creates, such as items, movements, documents and approvals.
3. How we use it
Enquiry data is used solely to respond to your request and to manage the resulting commercial relationship. Product data is processed to operate the service for your company, to support you when you ask, and to keep the audit history the system relies on.
4. Isolation and access
Each customer's data lives in an isolated company workspace, enforced at database level. Personnel access customer data only where necessary to deliver support or maintain the service, and such access is limited and controlled.
5. Retention
Operational records are retained for the life of the licensed workspace and for the agreed period after termination, so records remain exportable. Enquiry data is retained for as long as needed to manage the commercial conversation.
6. Your rights
You may request access to, correction of, or deletion of personal data we hold about you, subject to record keeping obligations and the immutability of operational audit history. Requests go to support@akmflow.example.
7. Contact
Questions about this policy: support@akmflow.example.