Owner / executive
Business overview, revenue, cost of goods sold, gross profit and stock valuation, date and location filters, the live activity feed, and how cost visibility is granted.
Help Center
Everything your team needs to run AKMFlow properly
Setup guidance, role-by-role handbooks, standard operating procedures and troubleshooting — written for the people at the counter, not just the administrator.
Start here
Four steps take a new company from empty workspace to real transactions.
Set up your company
Register the first company administrator, name the company, choose whether the retail and point-of-sale module is part of your licence, and invite your team as named users with roles.
Build your locations
Create warehouses and stores, then the zone, aisle, rack, level and bin structure inside each warehouse. Print bin labels before you load stock.
Load items and opening stock
Use Smart Excel migration to map your existing item list, barcodes and opening balances. The import validates and reports exactly what will change before anything is written.
Run your first transactions
Receive against an inbound reference, put away to a bin, raise a material request, pick and issue it, then run a small cycle count to confirm the numbers agree.
Guides by role
Each role sees only what it needs. These handbooks are available inside the product for every licensed and trial company.
Company administrator
Users, roles and the permission matrix, entitlements and modules on your licence, company identity on documents, numbering, and billing and renewals.
Warehouse manager
Structure and bins, receiving and put-away, approvals, transfers, cycle counting and adjustment review, replenishment planning and accuracy reporting.
Store manager
Store stock, opening stock and receiving into a store, store counts and adjustments, shift oversight, pricing rules and daily reconciliation.
Cashier
Opening a shift with a float, barcode checkout, payments and change, returns and refunds, cash movements, and closing and reconciling the shift.
Purchasing
Supplier master, purchase order lifecycle, receiving against an order, moving average cost effects, and supplier returns.
Employee / requester
Raising a material request, tracking approval, collecting materials at the counter, and reviewing your own history in My Materials.
Finance & audit
Valuation and cost reporting, cost visibility rules, document numbering integrity, and the immutable audit trail behind every movement.
Standard operating procedures
The chains your team follows every day, in the order the system enforces them.
- Inbound: purchase order or inbound reference → receipt → quality status → put-away → GRN
- Outbound: request → approval → reservation → FEFO/FIFO pick → issue → return
- Retail: open shift → checkout → refunds → cash movements → close and reconcile
- Accuracy: schedule count → freeze bins → count → review variances → supervised adjustment
- Replenishment: coverage signal → suggestion → approval → transfer or purchase order
- Month end: expiry and dead-stock review → variance sign-off → valuation and activity reporting
Troubleshooting
Still stuck?
Licensed and trial companies can raise a support ticket from inside AKMFlow, with the full conversation history attached to your company workspace. Standard support hours are Sunday–Friday, 06:00–15:00 UTC.